Frequently Asked Questions
Everything You Need to Know.
Questions about the platform, pricing, setup, or becoming a partner, answered here. Can't find what you need? Contact us.
Getting Started
How long does it take to set up Agentz?
Do I need technical skills to use Agentz?
What channels can Agentz handle?
Does Agentz replace my existing phone system?
Can I turn the AI off without removing it from my website?
What business types are eligible for SMS and missed call handling?
AI & Features
How does Agentz train its AI on my business?
What are the 3 AI Control Modes?
What happens when the AI doesn't know the answer?
Can a human agent take over an AI conversation?
Does Agentz support multiple languages?
Does Agentz replace receptionists or front desk staff?
Can Agentz book appointments automatically?
Does Agentz handle after-hours conversations?
Does Agentz support franchise and multi-location businesses?
Can I run seasonal campaigns or promotions through Agentz?
Pricing & Plans
What plans are available?
Is there a free trial?
Can I upgrade or downgrade my plan?
What happens if I exceed my usage limits?
Is annual billing available?
Partners & White-Label
How does the Partner program work?
Can I fully white-label the platform?
Can I set my own pricing tiers for customers?
How long does partner onboarding take?
Do partners get a dashboard to manage their customers?
Comparisons
Is Agentz an AI receptionist for small businesses?
Is Agentz an alternative to Zendesk, Freshdesk, or Freshservice?
How does Agentz compare to RingCentral or Nextiva AI receptionist?
Is Agentz an alternative to Vendasta for agencies?
Integrations & Security
What integrations does Agentz support?
Is customer data sent to the AI model?
Is Agentz multi-tenant?
Business Impact & ROI
How quickly can a small business see ROI from Agentz?
How does Agentz reduce missed call revenue loss?
Can Agentz help my business handle higher call volumes without hiring?
How does Agentz compare to hiring a part-time receptionist or answering service?
Will customers know they're talking to AI?
Sales & Growth Impact
Can Agentz help capture more leads from my website?
Does Agentz work for outbound and follow-up, or only inbound?
How does Agentz handle lead qualification?
Can Agentz integrate with my existing CRM and lead tools?
How does Agentz support marketing campaigns and promotions?
Security & Data Handling
How does Agentz protect customer data?
Is my customer data used to train AI models?
How does Agentz handle SMS consent and TCPA compliance?
What happens to my data if I cancel?
Does Agentz support GDPR and CCPA?
Platform & Technical
What is the Unified Inbox?
Does Agentz use generative AI?
Is Agentz provider-agnostic?
Can Agentz scale to large partner networks?
Does Agentz provide analytics?
Can Agentz reduce operational costs?
Still Have Questions?
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Partner Inquiries
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